Communication is an essential part of a patient’s healthcare experience.
Patients need to communicate with their caregivers to build trust and communication. But the COVID-19 pandemic has created barriers in the way of this connection. Due to the pandemic, doctors must socially distance patients as much as possible, while patients are largely confined to their rooms.
Fortunately, many techniques help not only ensure continuity of care, but also make conversations seem as close to reality as possible. They help patients and caregivers communicate.
‘Virtual Care Endpoints’ Emerge to Support Telehealth
Telehealth technology is gaining prominence for outpatient care, but it has also become a vital part of the inpatient experience during the outbreak. Take, for example, how Phoenix-based Banner Health turned the large-screen televisions that were already in nearly 1,200 patient rooms into “virtual care endpoints.” Besides software, controllable cameras, and other devices, Banner uses technology to conduct virtual tours, communicate with patients and even bring in outside professionals to visit patients.
Ultimately, the hospital’s telehealth services help patients feel less isolated while reducing the frequency of doctors entering the room. Banner Health preparation helps reduce exposure to COVID-19, saving time and money while reducing the demand for personal protective equipment.
Digital Tools Add Value Both in and Out of Hospital Settings
At Saint-Luc University Health Network, telehealth services have expanded dramatically in response to the pandemic. Earlier this year, the network saw fewer than 10 telehealth sessions per day at 12 hospitals and 300 sites of care in Pennsylvania and New Jersey, but that number increased to more than 100,000 remote visits in the two months after the expansion of Microsoft’s virus response teams app. Crown.
Even medical instruments are going virtual with the increasing reliance on digital stethoscopes. The bottom line is that regardless of whether they are used for inpatient visits or for home telehealth, these collaborative technologies are no longer a “nice to have” feature; Necessary.